Privacy Policy

Who we are

Our website address is: https://chromate.studio.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

If you request a password reset, your IP address will be included in the reset email.

We do not share your personal data with any other third party, except in those cases, where we are obligated by Law or acting to

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users who register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights do you have over your data?

If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Visitor comments may be checked through an automated spam detection service.

If you have any requests regarding privacy policy

Our company does not qualify for the mandatory assignment of Data Protection Officer under GDPR, or CCPA, as we do not collect any sensible personal data or big amounts of personal data. Still, if you want to execute your rights under any applicable law, including, but not limited to opt-out, deleting, correct the data you have provided, please contact us via email address: legal@chromate.studio

FAQs

Frequently asked questions

Some of the most common questions. Can’t find the right answer? Click here to contact us

I have a 3D model that was created by a different company. Can I have a discount?

Yes, absolutely! Still, we would need to examine the model to determine if the optimization of the model is required and if so – to what extent and how much time and effort that would take. We can offer up to 70% discount, as the modeling could be the biggest challenge for the whole project.

How much does it cost?

Cost calculation depends on various factors. We can say how much your virtual tour for real estate would cost after we get all the information we require to estimate the project cost. We take into consideration, mainly, the complexity of the project. If you need high-end results with a lot of details and, more importantly, more 3D objects at the scene, it will lead to a price rise. Keep in mind, that due to the fact, that our virtual tours are game-based, we will need to keep the project as optimized as possible, so we would need to find a common ground together on what you see appropriate. Please refer to our comparison table to determine if our solution would be suitable for you.

Can I get the photorealistic virtual tour?

Unfortunately, we cannot deliver you a photorealistic virtual tour using the game engine. The problem with that is that we create a game, that runs on the customer’s device and, to ensure seamless work and fast loading time, we need to make the project as optimized as possible, with as few details as possible. Keep in mind, that smaller objects can fit more details, and the bigger the objects – the bigger amount of details they would require.

What features can be added to the project?

Anything you can come up with and we can agree upon! Keep in mind, that browser-based applications have their limits, so we would not be able to recreate AAA games. Still, it is possible to add animations, sound, low-quality video, images with your branding (like business cards in our demo project), easter eggs, and else. The only thing games can’t stand the most are mirrors 🥶.

What software do you use to create a project?

We do the modeling in Blender, and then, after the compression and decimation of the model to the scale and weight needed, we import everything to Playcanvas HTML5-based game engine, where we do the coding, final optimizing, build settings, fixing export artifacts and export the build. After that, we either send you the project for self-hosting or offer to host everything on our server and our domain.

How do I use the virtual tour and add it to my website?

After the project is ready we offer either our assistance with downloading the build on your server for self-hosting or to host everything on our server. After that, you will have a link to the executive file, located in the “www” directory of your server. By following this link virtual tour will open and start loading. You can also use <iframe> to add a virtual tour to your website as a frame using any website builder. All of them have the support of custom HTML code.